Cancellation Policy

We understand that sometimes plans change. If you need to cancel your order or subscription, please review our cancellation policy below.

1. Order Cancellations:

Before Shipment: If you wish to cancel your order, you must do so before it has shipped. Once your order has shipped, it cannot be canceled.
How to Cancel: To cancel an order, please contact our customer service team via email at customercare@kamalcollection.com or through our contact form on the website. Please include your order number and request for cancellation.
Refunds: If your order is canceled before shipment, you will receive a full refund to your original payment method.

2. Subscription Cancellations:

Recurring Subscriptions: If you are subscribed to a recurring service, you may cancel your subscription at any time. Please note that cancellations must be made at least 10 days before the next billing cycle to avoid being charged for the upcoming period.

How to Cancel: You can cancel your subscription through your account settings, or by reaching out to our customer support team at customercare@kamalcollection.com. Be sure to provide your account details to facilitate the process.

Refund Policy: We do not offer refunds for partial months or unused services. Any payments made prior to cancellation are non-refundable.

3. Non-Refundable Items:

Certain products or services are non-refundable. These items are clearly marked during the purchasing process.

4. Processing Time:

Cancellation requests are typically processed within 10 business days. Please be aware that there may be a slight delay during peak periods.

5. Contact Us:

If you have any questions or need assistance with your cancellation request, please contact our customer service team at customercare@kamalcollection.com or through the contact form on our website.